{
  "lang": "en",
  "language": "English",
  "retrieved_at": "2026-10-15T18:15:53.258Z",
  "license": "https://velianediscoveryplus.aplusz.app/license.xml",
  "name": "Start guide",
  "summary": "From the first tap to your first conversation, in order. Most people are done in a few minutes.",
  "steps": [
    {
      "position": 1,
      "name": "Open Veliane",
      "text": "Go to veliane.org on your phone or computer. The site opens in your device language when it is one of its 11 languages."
    },
    {
      "position": 2,
      "name": "Confirm you are 18 or older",
      "text": "Choose “I'm female, 18+” or “I'm male, 18+”. This also records your agreement to the terms and privacy policy, with a timestamp."
    },
    {
      "position": 3,
      "name": "Pick how to start",
      "text": "Use a ready-made profile starter and rewrite it in your own words, or start from a blank profile."
    },
    {
      "position": 4,
      "name": "Name, age and city",
      "text": "Your name and your city are permanent, so enter them carefully. Your city is your honest home base, not a limit on who you can reach."
    },
    {
      "position": 5,
      "name": "Photo or avatar",
      "text": "Add a JPG or PNG photo, or choose an avatar and add photos later. You can show up to 5 photos in total."
    },
    {
      "position": 6,
      "name": "Who you are looking for",
      "text": "Set the age range, how serious you are, and your preferences. Preferences change the order of your matches; they never hide anyone."
    },
    {
      "position": 7,
      "name": "Confirm your email",
      "text": "Open the confirmation link sent to your email, then log in. Your profile is waiting for you."
    },
    {
      "position": 8,
      "name": "Send your first introduction",
      "text": "Open Matches, choose someone, and write a first message. It arrives as an introduction request they can accept."
    }
  ],
  "install": [
    "Android and computers (Chrome, Edge): use the Install button or the browser menu → Install app.",
    "iPhone and iPad (Safari): tap Share, then “Add to Home Screen”.",
    "The app opens in its own window with its own icon, like any other app."
  ],
  "help": [
    {
      "question": "The confirmation email has not arrived",
      "answer": "Check spam and promotions folders, wait a few minutes, and make sure the address you typed is correct."
    },
    {
      "question": "My photo will not upload",
      "answer": "Use a JPG or PNG image. Very large or unusual formats may be refused; a phone screenshot of the photo also works."
    },
    {
      "question": "I see no matches yet",
      "answer": "You are early in your city. Finish your profile so you appear first when new people join, and invite someone serious you know."
    },
    {
      "question": "Messages are not translated",
      "answer": "On-device translation depends on your browser. In browsers without it, messages simply appear as written."
    },
    {
      "question": "I cannot change my name or city",
      "answer": "Both are permanent by design. If a mistake was made at sign-up, delete the profile and create it again correctly."
    },
    {
      "question": "I want to stop someone writing",
      "answer": "Open the conversation menu and choose slow mode, silence, block, or report."
    }
  ],
  "html_url": "https://velianediscoveryplus.aplusz.app/en/start/",
  "md_url": "https://velianediscoveryplus.aplusz.app/en/start.md"
}